Your comments

Not yet but it's certainly something I want to do! So I'm working on getting the funding and the team!


Carla

Hi Jess - Sorry to be replying now. I moved Customer service and didn't get this message until now. 


Please try a smaller date range with your export. Narrow it down by months and you'll have better success.


with gratitude,

Carla

Hi Zero -


The app doesn't work offline. I've tried to add this in before and it was so buggy...more people lost entries than anything else. Paper and pencil and enter them in later (you can tap the date icon in the compose screen and change the date). It's always good to reflect on your entires more than once anyway! xx


cx

Sorry about the delay. I've been spending all my time in the app. Is this still an issue? I've released a couple of updates so it should be fixed. Let me know if it isn't!

Carla

Yes! They are still available! Create a new account in the new app using the same login details you used in the old app, ok?


cx

Sorry about the delay. I've been spending all my time in the app. Is this still an issue? I've released a couple of updates so it should be fixed. Let me know if it isn't!

Carla

Hi Heather!


Sorry about the delay. I've been spending all my time in the app. Is this still an issue? I've released a couple of updates so it should be fixed. Let me know if it isn't!


Carla

Hi Melissa -


Sorry about the delay replay!!


Yes, you can still get your archived entries from the old app. Just log out of the existing app and create a NEW account using the same details you had in the old app.


I can't merge the two accounts I'm afraid!


cx

Hi Marcy -


That's on my list! It's just not a quick and easy feature to add. It will take some months to add in!


cx

Hi Steve -


Sorry about the delay. I've been spending all my time in the app. Is this still an issue? I've released a couple of updates so it should be fixed. Let me know if it isn't!


Carla