I really have to change this feature as it's so confusing. The "reminder" is an indicator to write for the day...or how many days you missed writing. It doesn't mean you have a message...although that's coming soon!
I've tried importing data from old ap since March with no luck. I've given up and not entered anything since March.
Marina - It sounds like the login details you used in the new app don't match those of the old app. When they match, the "Import" window automatically appears and you can import your journal entries. Please try logging out and create a NEW account with the exact same details that you used in the old app.
Customer support service by UserEcho