please help
Hi Lynette -
Thanks for letting me know. I have a few questions:
It sounds like a memory issue, but I'm not sure....
Carla :)
Hi Carla
Thanks for coming back. My response to your questions:
1) yes, I tried many times before I make some changes
2) I did have text and photos and after I deleted the photos, then the text can be posted without app closing
3) when I hit the green arrow which I believe is to post my entries, saving wasn't an issue
4) it's the new gratitude app which I paid for
5) I'm using iPhone 6 s plus, iOS 10.3.2
Hope the info helps
Thanks!
Lynette
What version of Gratitude are you using? Go to Settings -> About and you will see the version number.
Carla
It's 1.7.2
Have you tried deleting and reinstalling the Gratitude app? Your entries will still be there.
carla
Customer support service by UserEcho
Hi Lynette -
Thanks for letting me know. I have a few questions:
It sounds like a memory issue, but I'm not sure....
Carla :)
Hi Carla
Thanks for coming back. My response to your questions:
1) yes, I tried many times before I make some changes
2) I did have text and photos and after I deleted the photos, then the text can be posted without app closing
3) when I hit the green arrow which I believe is to post my entries, saving wasn't an issue
4) it's the new gratitude app which I paid for
5) I'm using iPhone 6 s plus, iOS 10.3.2
Hope the info helps
Thanks!
Lynette
What version of Gratitude are you using? Go to Settings -> About and you will see the version number.
Carla
It's 1.7.2
Have you tried deleting and reinstalling the Gratitude app? Your entries will still be there.
carla