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Under review

App won't open

Cathy Hunt 7 months ago • updated by carla 7 months ago 1

This morning my app would not open. I looked on the forum and took your suggestion to delete the app and reinstall but when I went to do so it asked me to pay for it again. Your help would be appreciated.

Under review

Hello - I answered your question in the other post, but i'll write here as well incase others see this. It can be that many others are using the app at the same time. Please close it and try again after 10-20 minutes. If it's still an issue, let me know so I can dig deeper.


Carla