Enter the forum description here ...
0
Fixed

Location services not working and app is not located in settings on iPhone.

theoriginalmrsfab 6 years ago updated by carla 6 years ago 4
0
Completed

location is inaccurate

Bbjett 6 years ago updated by carla 6 years ago 1

I am not able to fix I myself, because it is greyed out under my profile.  What can I do to activate it?

0
Answered

Linking my existing account doesn't bring up the import screen

Kam054 6 years ago updated by carla 6 years ago 1

I've tried several times to bring up the import screens using the email address for the old app. Nothing seems to work. I've deleted the app and restarted. The old app won't let me access old settings to verify. What can I do?

0
Answered

My old entries

Martine 6 years ago updated by carla 6 years ago 3

Hi Carla

I downloaded the new app and followed the instructions to bring in my entries from the old one, however  that has not happened, any suggestions ?

🙂

0
Under review

Only a few days imported. How do I import all of them. Message said import was complete.

montajane 6 years ago updated by carla 6 years ago 1
0
Not a bug

iOS update

Giovanna 6 years ago updated by carla 6 years ago 1

Since the most recent IOS update, my app does not work well. It duplicates responses and I spend most of my time erasing the duplicates and have finally had to download another app. This is frustrating because I’ve used this app for a while with no issues and purchased it in itunes. Please help!

0
Not a bug

Entries disappear

jparks449 6 years ago updated by carla 6 years ago 1

Occasionally I have an entry just disappear.  For example, I know for a fact I journaled yesterday and went through the steps to save.  I even saw the pics saved on my home screen but today when I opened the app, it was just gone

0
Planned

Touch ID

Alessio Angelozzi 6 years ago updated by carla 6 years ago 1

Hi Carla,


I’d love to have the chance to unlock my gratitude journal using the Touch ID feature instead of the boring passcode. 


Is it in the roadmap?

0

Location

mmthigpen 6 years ago 0

Hi. 

Just updated the app and while filling out info was unable to enter location. Mary