+1
Not a bug
Can't access my account any more.
My old password was a 4 number code. Now your asking for an email and password
Customer support service by UserEcho
Thanks for your message. The 4 number code is to passcode protect your account so no one can view your journal. The password is to log into your account database. They are 2 different things. Everyone needs a password, but not everyone uses a passcode. I hope this makes sense!
Carla
Carla
Thanks for your reply. Your system doesn't recognize either of my emails to reset my password. How am I supposed to login and get my data? I am concerned my data is lost and/ or not safe. How do I get access?
Brian
You have to create an account first...have you done that? So "Sign Up" first...
C :)